Venture has full focus group facilities on-site at their Victoria offices, as well as experienced staff for focus group recruiting and reminding.

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Comprehensive Qualitative Research Services

Venture provides full qualitative research services, including focus groups and one-on-one interviews. We can take care of the entire process, from recruiting participants according to your particular requirements, to moderating and reporting.

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Participate in a Focus Group

If you, as a member of the general public, are interested in participating in a focus group, please complete the short survey regarding your demographic details. Your answers will be processed for classification according to clients' requirements.

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Mystery Shopping Services

Venture provides mystery shopping services on behalf of clients for the purposes of evaluating all aspects of customer service, business appearance and staff performance. Venture employs a group of experienced mystery shoppers who can pose as customers in a number of areas ranging from retail to financial services.

During their visit, Venture's mystery shoppers can conduct a thorough evaluation of all aspects of a business. This random evaluation provides real feedback to a business since employees are unaware that mystery shopping is taking place, and management is unaware of the specific time or date of the mystery shop. Venture ensures that its mystery shoppers are well versed in the particular business, so that a thorough evaluation and analysis can be conducted. Mystery shopping services also provide a complete report to the client, including summary and comparative analysis, and complete comments of the mystery shopper on all aspects of the business being evaluated during the mystery shopping visit.